Frequently Asked Questions
What style food does Mr Butler serve?
We specialise in wholesome home-style dishes. In-store, we offer a rotating menu with at least 8 irresistible hot dishes ready to enjoy every night. Plus, our "Heat & Eat" fridge is stocked with an array of delicious take-home meals, from family-sized bakes to all your favorite comfort classics. Don’t forget to treat yourself to something sweet—our selection of decadent desserts will make your meal even more memorable.
Can I order ahead?
Yes! You can easily download MyTab (a WA local app) and place your order, we will let you know when it is ready to collect!
Alternatively, you can order through our website.
Can I customise my meals?
Yes! You can choose from a variety of meal options and we offer modifications for dietary restrictions like vegetarian, gluten-free, and dairy-free meals.
Are your meals fresh or frozen?
Our meals are prepared fresh and delivered chilled, not frozen. Simply heat and enjoy!
How long do the meals last?
Our meals stay fresh for about 3 in the refrigerator.
Do I need to cook the meals?
No cooking is required! Just heat your meal in the microwave or oven according to the instructions provided.
What if I have food allergies?
We list all ingredients for each meal on our website. If you have severe allergies, please contact us before ordering so we can accommodate your needs.
Is your packaging environmentally friendly?
Yes! We use recyclable and biodegradable packaging whenever possible to reduce our environmental impact.
Do you use organic or locally sourced ingredients?
We prioritise high-quality, locally sourced, and organic ingredients whenever possible.
Do you have parking at your store?
Yes! We have parking available for our customers at the front and rear of our store.
What are your opening hours?
Our current opening hours are:
Monday - Friday: 2:30pm - 8:00pm
Where is your store located?
193C Scarborough Beach Rd, Doubleview WA 6018.
Where do you deliver?
We currently deliver to NOR and SOR. You can check your zip code on our website to see if we serve your location.
How often do you deliver?
We deliver Monday to Friday depending on your location.
What if I am not home when my meals arrive?
You will be sent a delivery time if it does not suit you let us know, and we can arrange a safe drop-off time.
Can I change or cancel my order?
Yes, you can modify or cancel your order before the weekly cut-off time. Log in to your account or contact our support team for assistance.
Do I need to subscribe, or can I order one-time meals?
You can do either! We offer a subscription service for regular deliveries, but you can also order one-time meals whenever you like.
What if I have an issue with my order?
If you experience any issues, please contact us at hello@mrbutlerperth.com.au
Do you offer gift cards?
Yes! You can purchase gift cards on our website, perfect for sharing the convenience of healthy meals with friends and family.
Do you offer discounts or promotions?
Yes! We frequently offer promotions, referral discounts, and special deals for first-time customers. Check our website or sign up for our newsletter for updates.